Plans are underway to introduce a new booking system for all Household Waste Recycling Centres in South Ayrshire.

The council say that increasingly HWRCs are being overwhelmed by commercial users and people who live in other local authority areas.

That means that sites can become full very quickly, resulting in disappointment and frustration for residents.

The new booking system is designed to make sure that only South Ayrshire residents can access the centres. Once the system is live, residents will not be able to visit HWRCs without a booking.

The council add that the new system will help to reduce queuing times around the centres and traffic flow issues – particularly at Heathfield HWRC.

Residents will have to register a few details, including proof of South Ayrshire residency, to reserve an available slot of their choice. Those who don’t have digital access will be able to book by phone on 0300 123 0900.

Cllr Ian Cochrane said: “This change is essential to allow us to control misuse of the sites, and will also help to tackle traffic congestion.”

“We know that residents will have some initial queries about the new process, so we’ve added a FAQ section to our website which covers just about everything anyone will need to know about the booking system.

“Our Waste Management team work tirelessly to ensure all household waste needs are met, and I’m sure this system will only enhance the excellent service they already provide.”

To find out more including how to book your slot, visit our website: