A CARER had to be axed for verbally abusing a disabled resident in a Troon nursing home as well as trapping the woman in her wheelchair.

Jacqueline Tolland was removed from the register by the care watchdog for causing a woman distress during the incidents last year.

The care regulator decided on evidence that while employed as a care assistant with Mansfield Care Ltd abused a wheelchair-bound resident

Meeting papers state Tolland placed the woman’s wheelchair up against the dining room table on May 29 last year with the brakes on so she could not stand up.

She then said: “well you can’t move now”, or words to that effect.

After the resident moved the dining room table to be able to stand up, Tolland told her to sit down.

The Scottish Social Services Council [SSSC] found Tolland also told the resident she “didn’t want her as a friend”, or words to that effect, and pushed her in her chair while it was tipped back on two wheels.

They added she also caused distress by shouting “shut up”, while pushing her wheelchair and saying she “deserved to go to her room because she shouldn’t be hitting people”.

Hearing papers state she then told a colleague: “I can’t believe that f****** bitch hit me.”

When discussing the same incident that had taken place with other members of staff on May 29 2020 she stated: “That bitch hit me across the face but it will be her first and her last.”

The panel said: “Service users have a right to expect that social service workers will communicate with them in an appropriate manner and treat them with dignity and respect. Similarly, they have a right to expect that social service workers will protect them from harm.

“You placed a resident in a wheelchair against a table with the brakes on and failed to respect her wishes to stand up. This behaviour could have caused the resident both physical and emotional harm. You shouted at the resident and pushing them in their wheelchair in an unsafe manner and caused the resident distress and upset.

“Your actions had the potential to result in the resident being fearful to seek assistance from care staff in the future, which in turn could have a detrimental impact on their health and wellbeing.

“You then spoke to your colleagues about the resident using derogatory language which demonstrates a lack of respect for the resident and potentially other persons in your care. Your behaviour fell far below the professional standards expected of social service workers and call into question your suitability to continue working as part of caring and responsible profession.”