A WOMAN is outraged after being charged full site fees at a Girvan caravan park despite the park having been closed for five out of the eight months it is usually open due to coronavirus.

The woman has been visiting Strathavon Caravan Park in Girvan for five years but proposed a discounted fee to the owner this year as the park was closed from March to July.

The woman normally pays £2000 per year for the site and asked for a £300 discount which was not applied.

Although the amount has now been reimbursed, the woman claims she is being threatened by the owner to have her caravan removed from the site completely.

The woman said: “We asked for a discount because we have only been using it for three and a half months or so but she said no.

“I gave her £1700 which I thought was being kind, and said to take it then we could dispute it and see if we were entitled to a discount. She started shouting and bawling, saying the caravans are old and it’s a dump, and if we didn’t pay our site fees soon then we’d be getting chucked off the site.”

She continued: “We said you can’t chuck us off the site, you have to go to court as we’ve offered to pay you.

“We all got into an argument. She’s been reported to HMRC because she shouldn’t have been taking money from us over that business period.

“She transferred the money back into my account, but now I might get charged to get it towed off the site.

“When I went down the following weekend, someone had cut all the wires so there’s no electricity and you can’t buy gas.

“I took the generator down with me but she said if I turned it on, she’d phone the police. I’ve had to make a fire outside to keep warm.

“I’m disappointed because my mum’s got emphysema so her and my dad have been shielding. We thought we’d head down to Girvan as an escape to relax. All this because she said she felt threatened.

“She bought an old boat to put outside it and put slabs up beside the door so I couldn’t get into my caravan. She also put a trailer up against my shed.

“I’ve resigned myself to the fact that I’ve lost my caravan.”

A Strathavon Caravan Park spokesperson said: “Yes it is true that I was asked to give a discount for the site fees but our site fees are for the rent of the ground that a caravan sits upon and the caravan was sitting on its pitch connected to water and electricity.”

She claimed: “The woman wasn’t asked to remove her caravan because of the reduction but because I had to phone the police because herself and her partner threatened me and another customer on site. She also didn’t pay her site fees until after this time and was then refunded in full.

“The woman was in contact with a councillor who in turn contacted environmental health and trading standards who have told me I’m within my rights not to refund and know that this caravan is to be removed from the site.

“This caravan is in such bad repair it cannot be towed and will have to be pulled down.”