A DECISION to move a car boot sale to the Walker Hall in Troon has attracted more complaints to South Ayrshire Council than any other topic.

The council received a total 367 complaints between October 1 2019 and March 31 this year.

And 77 of those were about the car boot sale move, which coincided with the Ayrshire Arts and Crafts Fair.

Information about residents’ gripes was presented to councillors last week.

Bosses have taken action to improve services in some cases as a result.
One complaint revealed how there were too few staff responding to community care calls.

There were only two employees covering the whole of South Ayrshire and staff were in Girvan. The council is investing £100,000 to improve the service.

A new process is in also place after a vulnerable resident waited more  than four hours for a temporary heater when a boiler broke down.

Of 308 gripes that were dealt with at the earliest Stage 1, nearly half were either upheld or partially upheld.

Twenty nine were at the more serious stage 2 and 66 per cent of them  were not upheld.

The number of complaints dropped five per cent on last year.