FORMER Ayr Thomas Cook staff will hold a special information session giving customers impacted by the firms closure free advice. 

The ex-Thomas Cook girls are going to be on hand to help holidaymakers seek refunds from the CAA at Boswells Bar and restaraunt. 

The Advertiser previously told how Louise Paton, her daughter Holly and her sister were left devastated as the news broke that they had lost their jobs. 

Louise, former manager of the Alloway Road branch posted a heartfelt message advising customers to head along today between 1pm-5pm. 

She said: "As you all know I was the manager for Thomas Cook in Ayr.

"It’s now nearly 2 weeks on since we received the devastating news of the demise of our company and we are all still feeling the pain both for ourselves and our customers."

"We were unfortunately never given the opportunity by Thomas Cook to open our store to help anyone who has lost their holidays .

"This is something that each and every one of us wanted to do.

As you are probably well aware, on Monday the 7th of October, customers will be able to start the process through the CAA to make their claims.

"We are aware this could be a daunting and confusing process for some, so as a thank you for all your support over the years, myself , Kay , Nicola and Holly would like to volunteer our help.

"Our customers are still really important to us and with an extremely kind offer of a venue, along with teas and coffees from Kerry Callan Kirkland and Charlie Bell at Boswells Bar & Restaurant we can do that. 

"So the ‘ex’ Thomas Cook girls will be at Boswells Bar & Restaurant , 4 Boswell Park Ayr KA7 1NP on Tuesday 8th of October, from 1pm - 5pm.

"We would love to see you. If you need help with claims, advice regarding any 3rd party bookings or just want to come along and say ‘hello’ we would be truly honoured & do our best to try and help.

"We won’t be in our uniform, but I’m sure you will all recognise us.

"The “ex “ Thomas Cook Girls."