GLASGOW Queen Street is Britain’s least popular railway station, with four in 10 less than satisfied according to a passenger survey.

Transport Focus found only 58% of passengers say they are “satisfied” with the city centre station.

Queen Street is currently undergoing a massive refurbishment.

The survey was conducted last year, shortly after the £100million modernisation project began.

Nine months into the work, some passengers are still unhappy with the station’s condition.

Cameron MacIntosh, 32, from Stirling, said: “The station is an absolute bomb site at the moment.

“It really looks like a place from the third world. I try and avoid it.”

John McInnes, 46, from Cumbernauld, said: “I hope they are going to finish it because it looks a disaster just now.

“It’s embarrassing bringing friends or relations here. They can’t believe the mess of the place.”

Others are enthusiastic about the impact the work will have.

Margaret McGinley, 36, from Larbert, said: “It will look bad for a while, but I think it’ll be amazing when they’ve completed the renovation work.”

The station was used by 15 million passengers in 2016/17, making it Scotland’s third busiest station.

Transport Focus chief executive, Anthony Smith, said: “While Glasgow Queen Street is being redeveloped it’s vital that the ScotRail Alliance continues to talk to passengers about the improvements and makes sure staff are on hand to help.

“Investment in stations can improve passengers’ satisfaction when targeted at features which make a difference to their experience.”

A ScotRail Alliance spokesman said: “Glasgow Queen Street is undergoing major redevelopment work, including the lengthening of platforms. Once complete, the station will offer extensive retail, food and beverage opportunities for customers and the transformation will allow for brand new electric trains – providing more seats, faster journeys and better services for customers.

“We know while we carry out this extensive work there is some inconvenience for customers. We’re doing everything we can to minimise that and we’d like to thank our customers for their patience and understanding while we continue to build the best railway Scotland’s ever had.”