FREEVIEW users in Maybole could experience interference following that installation of 4G in the town.
Signs of interference are loss of sound, pictures going blocky, freezing or the TV screen going blank or showing a ‘No Signal’ message.
But help is available.
Set-up under government direction, a company called at800 offers free support to households that rely on Freeview for their TV to resolve 4G related interference problems so that viewers can keep enjoying their favourite programmes.
at800 also offers extra support for the elderly and those that receive disability premiums (income support).
Those who live in communal properties should contact at800 and also advise their landlords. at800 can provide free filters to landlords, but property managers are responsible for the cost of fitting these.
With more 4G masts due to go live, any viewers who experience new interference to Freeview should contact at800 on: 0808 13 13 800 (free from landlines and mobiles) or visit www.at800.tv/contact-us
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